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View Full Version : great customer service with hydor


dmjordan
04-23-2009, 04:56 PM
i was doing a waterchange a couple of weeks ago and i saw a white spot on the cord of my k3. i cleaned off the little bit of algae that was on the cord and noticed there was 2 spots in the cord where the black outer casing was missing. i email hydor but figured they were not going to do anything since i do not have the receipt for this powerhead. they said to mail them the k3 and they would mail me a new one. i came home today and found it on my porch.

sailfintang
04-23-2009, 05:07 PM
Hydor does great CS, I emailed about a broken impeller and I got 2 new ones. Recommend them to anyone!